Frequently Asked Questions
Find answers to common questions about ArtVault Pro art collection management software. Can't find what you're looking for? Contact us for personalized assistance.
General Questions
What is ArtVault Pro?
ArtVault Pro is professional art collection management software designed to help collectors, museums, galleries, and estates catalog and organize their artworks. It provides comprehensive tools for documenting provenance, tracking valuations, managing loans, generating reports, and maintaining all information related to an art collection in one centralized database.
Who uses ArtVault Pro?
ArtVault Pro serves a diverse range of users including private art collectors, museums and cultural institutions, commercial galleries and dealers, artist estates, corporate art collections, art advisory firms, and auction houses. The software adapts to different workflows while maintaining professional documentation standards required by insurers, lenders, and estate attorneys.
What makes ArtVault Pro different from other collection software?
ArtVault Pro was developed in collaboration with art professionals who needed a solution that handles the complexity of serious art collections. Key differentiators include its 12 fully integrated modules, automatic image resizing, comprehensive provenance tracking, customizable reporting, multi-user access with permissions, and the ability to customize fields for each collection's unique requirements.
Features & Capabilities
Can ArtVault Pro track artwork provenance?
Yes, ArtVault Pro includes dedicated provenance tracking features. You can document complete ownership history including previous owners, acquisition dates, sale information, and supporting documentation. This information is essential for establishing authenticity, determining value, and meeting requirements for museum loans or sales.
How does the software handle images?
ArtVault Pro includes a central image archive that automatically resizes images upon upload to maintain optimal database performance. You can store unlimited high-resolution images, link multiple images to any artwork, assign photographer information, track image rights, and easily email or export images for different purposes.
Can I generate reports for insurance purposes?
ArtVault Pro generates comprehensive insurance reports that meet requirements from major insurers. Reports include current valuations, condition photographs, provenance information, and detailed artwork descriptions. You can track policy details, schedule appraisal updates, and quickly produce documentation needed for claims or policy renewals.
Does ArtVault Pro support loan tracking?
Yes, the software includes complete loan management capabilities. Track outgoing and incoming loans with full documentation including loan agreements, condition reports, insurance certificates, facility reports, shipping details, and exhibition information. Set reminders for loan renewals and return dates.
Can multiple users access the system?
ArtVault Pro supports multi-user access with customizable permissions. You can grant different access levels to staff, advisors, appraisers, or estate planners. Control who can view, edit, or export different types of information, and maintain an audit trail of changes.
Technical Questions
What are the system requirements?
ArtVault Pro runs on macOS (version 10.14 or later) and requires FileMaker Pro. The software can also be deployed on FileMaker Server for multi-user environments. Windows compatibility is available through FileMaker Pro for Windows. Detailed system requirements are provided during the consultation process.
How is my data secured?
ArtVault Pro uses enterprise-grade security including encrypted data storage, user authentication, and role-based access controls. The software supports automated backups to protect against data loss. When deployed on FileMaker Server, additional security features include SSL encryption and detailed audit logging.
Can I import data from spreadsheets or other systems?
Yes, ArtVault Pro supports data import from various formats including Excel spreadsheets, CSV files, and other database systems. We provide migration assistance to help transfer existing collection data into the system while maintaining data integrity and relationships.
Can I export my data?
ArtVault Pro is designed to avoid vendor lock-in. You can export your data at any time in standard formats including Excel, CSV, and PDF. Reports can be saved as PDF files for sharing or archiving. Images can be exported at various resolutions.
Pricing & Support
How much does ArtVault Pro cost?
ArtVault Pro licensing is customized based on your specific needs, including the number of users, deployment type (single-user or server-based), and any customization requirements. Contact us for a personalized quote. We also offer trial periods so you can evaluate the software before committing.
Is training included?
Yes, comprehensive training is included with ArtVault Pro licensing. We provide initial training sessions, documentation, video tutorials, and ongoing support. Additional training can be arranged as your team grows or when new features are implemented.
What support is available?
ArtVault Pro includes technical support via email and phone during business hours. We also provide regular software updates, access to our knowledge base and tutorial videos, and priority support options for enterprise clients. Custom support packages are available for larger deployments.
Still have questions?
Our team is happy to provide personalized answers and demonstrate how ArtVault Pro can meet your specific collection management needs.